bd89 Terms and Conditions

These terms and conditions ("Terms") apply to the bd89 platform and all services operated under it. These Terms form a legal agreement between the user ("Member" or "you") and bd89. By accessing the platform, registering an account, or using any service, you are considered to have fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using this platform. Our Privacy Policy and Responsible Gaming Policy also remain in effect alongside these Terms.

bd89 reserves the right to amend these Terms at any time. Continued use of the platform after updated Terms are published will be taken as your acceptance of the new Terms. For this reason, you are advised to review this page regularly.

2.1 Registration

To open an account at bd89, members must provide accurate and complete personal information. Registering with false or incomplete information may result in account cancellation and forfeiture of any deposited funds.

• Each individual may operate one account only.
• Creating multiple accounts is strictly prohibited.
• The mobile number and email address provided at registration must be active.
• Accounts may not be opened in the name of, or on behalf of, a third party.

2.2 Login Security

It is your responsibility to keep your bd89 login credentials completely confidential. Do not share your username or password with anyone. You are responsible for all activity carried out from your account. If you suspect unauthorised access, contact the support centre immediately.

2.3 Updating Account Information

If any of your details change (mobile number, email, etc.), update them in your account profile as soon as possible. bd89 will not be responsible for any withdrawal delays caused by outdated information.

The minimum age to use all bd89 services is 21 years. By registering, you declare that you are at least 21 years old. bd89 may request a valid identity document (National ID card, passport, or driving licence) at any time.

Withdrawal requests may not be processed if the identity verification process (KYC) has not been completed. Failure to provide KYC information, or providing false information, may result in account suspension.

• Clear photos of both sides of your National ID card may be required.
• Additional documents may be requested to confirm ownership of a payment method.
• Account activity may be restricted while verification is in progress.

4.1 Deposits

The minimum deposit amount at bd89 is ৳100. Accepted payment methods on the platform are: bKash, Nagad, Rocket, and Upay. Deposits may only be made from a mobile banking account registered in your own name.

• Deposits using a third party's mobile banking account are prohibited.
• After a deposit, the balance is generally credited within a few minutes.
• If a deposit does not arrive for any reason, contact the support centre with proof of the transaction.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Funds will only be returned to the same method used for the deposit — bKash, Nagad, Rocket, or Upay.

• Withdrawals may be delayed if identity verification has not been completed.
• Withdrawal will not be possible if the conditions of an active bonus have not been met.
• bd89 reserves the right to put a withdrawal on hold in the case of unusual or suspicious transactions.
• Every withdrawal request is subject to review; additional time may be required if a security check is needed.

5.1 Welcome Bonus

bd89 offers new members a 120% first-deposit bonus of up to ৳10,000. To claim this bonus, you must give your consent on the designated promotions page.

• The wagering requirement for the bonus is 20 times the bonus amount.
• Example: A deposit of ৳1,000 gives a bonus of ৳1,200, a total balance of ৳2,200, and a wagering requirement of ৳1,200 × 20 = ৳24,000.
• Winnings from the bonus cannot be withdrawn until the wagering requirement has been completed.
• The bonus applies to each member's first deposit only.

5.2 General Bonus Terms

All bonus offers have their own terms, which are clearly stated on the promotions page. Read the relevant terms carefully before claiming a bonus.

• Bonus funds are not a substitute for cash and cannot be withdrawn directly.
• Misuse of a bonus or attempting to complete wagering requirements through consecutive small bets may result in the bonus being cancelled.
• Attempting to claim bonus benefits through multiple accounts will result in all accounts being closed.
• bd89 reserves the right to change or withdraw any bonus offer.

5.3 VIP Cashback

The bd89 VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly cashback on net losses applies at each tier — from 0.2% at Bronze up to 1.0% at Diamond. Full details of VIP benefits are available on the bd89 VIP page.

6.1 Bet Limits

A minimum and maximum bet amount is set for each game or betting market, which is displayed on the relevant game or market page. bd89 may change bet limits at any time.

6.2 Technical Issues

If a game or bet is left incomplete due to loss of internet connection, a device problem, or a power outage, bd89 will decide on its own whether to cancel or complete that transaction. bd89's decision in such cases is final.

6.3 Unfair Advantage

Using bots, automated software, artificial intelligence, or any unauthorised third-party tool to gain an advantage is prohibited. Exploiting system errors or bugs is strictly prohibited, and all winnings gained through such an advantage will be considered void.

• Match fixing or manipulative betting is prohibited.
• Placing bets on multiple accounts against each other is prohibited.
• If unusual betting patterns are detected, bd89 may suspend the account until an investigation is completed.

6.4 Special Sports Betting Rules

The outcome of bets on cricket, football, or any other sport depends on the result announced by the relevant sport's governing body. In special circumstances (match abandoned, result delayed, etc.), bet settlement will follow bd89's own rules.

7.1 Closure at Member's Request

Any member may close their account of their own accord. To do so, contact the support centre. Withdraw any remaining balance before closing the account. Any active bonus will be cancelled.

7.2 Closure or Suspension by bd89

bd89 may suspend or permanently close an account for any of the following reasons:

• Violation of any provision of these Terms.
• Providing false information or forged documents.
• Suspicion of fraud, deception, or money laundering.
• Operating multiple accounts.
• Misuse of bonuses.
• Use of unauthorised software or strategies.
• Being a minor.

If an account is closed due to a breach of terms, any accumulated bonus and balance obtained from suspicious transactions may be forfeited.

7.3 Voluntary Break

If a member wishes to put their account on a break for a set period of their own choosing, contact the support centre. bd89 provides this facility as part of responsible gaming.

bd89 believes that gaming should be enjoyed within the limits of entertainment. Through our responsible gaming policy, we are committed to helping members build healthy gaming habits.

• The option to set deposit limits is available.
• Tools to assess your own gambling habits are available.
• The option to voluntarily pause or close your account is available.
• If problematic gaming is identified, bd89 may reach out to the member directly.

bd89 works to protect minors. It is your responsibility to ensure that minors cannot access this platform on your device. The 21+ age restriction applies strictly.

bd89 treats the protection of members' personal data as a top priority. Our Privacy Policy describes in detail how your information is collected, used, and kept secure.

Information provided at account registration and data collected automatically during use of the platform are used solely for the purpose of providing services.

• All transactions are secured through SSL encryption.
• Members' information is not sold or leased to third parties.
• Sharing of information may be required due to legal obligations.
• Requests to review or correct your information can be made to the support centre.

If a member has an objection or complaint about any matter, they must first attempt to resolve it through the support centre. bd89's support team is available 24 hours a day, seven days a week, in Bengali and English.

10.1 Complaints Process

• Submit your complaint via live chat or email.
• Include your account details, a description of the issue, and any relevant screenshots with your complaint.
• bd89 will review the complaint and attempt to provide a resolution as quickly as possible.

10.2 Final Decision

In disputes regarding game results, technical issues, or bonuses, bd89's decision will be considered final; however, the decision-making process will be fair and transparent in all cases.

bd89 reserves the right to amend, change, or update these terms and conditions at any time. Updated terms take effect as soon as they are published on this page. For significant changes, members may be notified via their registered email or through a notice on the platform.

If you continue using the platform after any changes, you will be considered to have accepted the new terms. For this reason, please review this page regularly.

If any previous version of the terms is archived, it may be obtained by requesting it from the support centre.

If you have any questions, comments, or concerns about these terms, please contact our support team. bd89's customer service team is active 24/7 and provides assistance in both Bengali and English.

• Live Chat: Get instant support through the platform's live chat option.
• Email: [email protected]

For more information about bd89, read our About Us page.